Dental, cosmetic & orthodontic practices
A $7,000 case and a routine check-up come through the same phone. When the desk is busy, both go to voicemail. Only one of them rings back, and it isn't the one worth seven thousand dollars.
We call your practice number after hours and show you exactly what happened. Free, no obligation.
A dental practice loses high-value enquiries in the ordinary course of a busy day.
She's checking someone out, taking a payment, or already on a call. The second line rings out. Nobody notices, because there's nothing to notice, and the person who rang has already opened the next practice on the map.
Toothache at nine at night. Someone finally looking up implants after the kids are down. Saturday morning, scrolling. Your best enquiries arrive precisely when the practice is closed.
Everyone who was quoted for an implant, a bridge or ortho and said they'd think about it. That list sits in your practice software and nobody has the time to ring through it, so it grows and it ages.
One recovered implant case is worth more than a year of this system. Most practices are losing several a month without knowing.
Whether the call came at 7pm or while reception was mid-payment, the caller gets a message straight away asking what they need and offering a time. They don't sit wondering whether anyone will ring back, because something already happened.
Every patient quoted in the past year who didn't proceed gets a plain, professional message. No discounting, no pressure. Some of them were waiting on funds, a partner, or the new year. The ones who are ready now book, and the rest are filtered out quietly.
Either straight onto the right practitioner's calendar, or as a complete enquiry to your desk so your team books it themselves. Most practices choose the second, because a slot held by someone who never turns up is worse than an empty one.
Appointment reminders and recall campaigns run on the same infrastructure. They're quoted separately because message volumes at a busy practice are an order of magnitude above ordinary intake, and we'd rather show you the real number than hide it in a retainer.
Treatment plans, radiographs, clinical notes and health histories belong in your practice management software and nowhere else. Our system has no file uploads, no clinical fields, and no call recording.
What we hold is a name, a number, what they enquired about in general terms, and an appointment time. The moment someone becomes a patient, everything about them lives with you, exactly as it does now.
Nothing changes about how your practice runs. On the Revenue Recovery tier, your team never logs into anything new at all.
Three tiers, flat monthly retainers, one-time setup from $1,500. Every tier includes three practitioner calendars. Multi-site practices add $500 per month per additional location.
One recovered implant or ortho case covers the better part of a year. See full pricing →
Not to your clinical records, deliberately. Bookings sync to the calendars your practitioners already use. Everything clinical stays where it is.
One bookable diary. Three dentists taking their own appointments is three calendars. A practice booking everyone into one shared diary is one. Every tier includes three, and further calendars are $250 a month each.
Each site gets its own number, its own calendar routing and its own reporting, so you can see which location is actually converting. It's $1,000 setup and $500 a month for each additional site.
Yes, and it's usually worth doing, but it's quoted separately. Reminder volumes at a busy practice run far beyond ordinary intake messaging, and we'd rather price it honestly than absorb it and put the retainer up.
Not on the Revenue Recovery tier. Enquiries arrive in your existing inbox with everything your team needs. The tier above adds a dashboard if you want the visibility.
Give us your practice name and the number a patient would call. We do the rest at our cost.
This week we call your published number after hours and submit an enquiry through your website, exactly as a new patient would.
We log what happened and how long it took. Answered or not. Text back or silence. Callback time. Form response time.
You get a short video walking through the timeline. Yours to keep, whether or not we ever speak again.
If someone answers, we say who we are and hang up. The audit measures response times and timestamps, not conversations.
Call 0495 055 553 after hours and see what happens. You'll have a text back in under 30 seconds. That's the product.
Automated client intake for Australian practices.
Sydney, NSW, Australia
The engine runs around the clock.
Our team replies weekdays, 9am to 5pm AEST.